PDF Submissions stuck at loading screen

  • WatchingFish
    Asked on December 14, 2018 at 10:24 AM

    Hello,


    ‘’I am having consistently slow or no loads when I try to download the PDFs 

    Jotform Thread 1673623 Screenshot
  • John_Benson
    Replied on December 14, 2018 at 11:50 AM

    I tried downloading one of my submissions and it is working properly. Are you downloading the submission or trying to view the submission? 

    For testing purposes, please try using a different internet browser or internet network and check if the issue still persists.

    We'll wait for your reply.