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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    got an email saying we were over our limit

    Asked by Dwayne Job on March 09, 2011 at 03:10 PM


    We have paid for a premium account and just wondering if this form is not our account.  It does not have any references but was sent to my email account.


    Was sent to Dwayne Job

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    JotForm Founder

    Answered by aytekin on March 10, 2011 at 05:56 AM

    Your systemfence account is Premium and fine. I wonder if you have another account. Does the email state a username?