payment form stuck on please wait

  • BKFTraining
    Asked on December 17, 2018 at 8:28 AM

    Hi I have created a form and added.a paypal payment pathway. I am.now.testing the form and can successfully fill it in until I click on the course to add the payment action... it then tells me to wait ... and have been waiting ever since!!!!


    Have I done somwthing wrong?


    With the disclaimer section,  can I edit that to translate it into french ? 


    Thank you for your help 

    Ben 

  • Richie JotForm Support
    Replied on December 17, 2018 at 11:10 AM

    I have tested a cloned version of your form but I can't seem to replicate the issue at my end.

    payment form stuck on please wait Image 1 Screenshot 20

    May we know if you have embedded your form into a web page?

    Can you try clearing your web browser's cache or using another web browser in testing your form?

    Please give it a try and let us know if the issue still remains.

  • Richie JotForm Support
    Replied on December 17, 2018 at 11:13 AM

    In addition, you can change your Form language.

    Here is a guide:https://www.jotform.com/help/298-How-to-Make-Your-Forms-Multilingual