Unable to type in the Address field

  • patientregistration
    Asked on December 17, 2018 at 9:18 AM

    We are unable to input the address

    Jotform Thread 1675403 Screenshot
  • John_Benson
    Replied on December 17, 2018 at 11:25 AM

    I was not able to open the last edited form (https://www.jotform.com/83314754642155) on your account. 

    1545063814zxc163136 Screenshot 10

    Please provide the form URL so we can check it further. 

    To find the form URL, please follow this guide: https://www.jotform.com/help/401-Where-to-Find-My-Form-URL



  • patientregistration
    Replied on December 17, 2018 at 3:43 PM
    Hello John,
    Here is url we use https://hipaa.joyform.com/80226718774160.?
    thanks
    ________________________________
    ...
  • John_Benson
    Replied on December 17, 2018 at 5:06 PM

    I checked the form and I was not able to replicate the issue. Here's a screencast of my test:

    1545084292vc5312616t1 Screenshot 10

    May we know what device are you using so we can try to replicate the issue? Also, please try using a different internet browser and see if the issue still persists.