Is there a way to restore a deleted Email Reminder?

  • sergio123
    Asked on December 17, 2018 at 11:40 AM

    Over the weekend I made some adjustments to my timesheet application and I deleted the option to send e-mail reminders. Is it possible at your end to restore the feature I deleted? I believe I deleted other features. Please help!

    Thank you,

    Sergio Buelna

    661-209-6708


  • BJoanna
    Replied on December 17, 2018 at 1:00 PM

    If I understood correctly, you deleted an Autoresponder Email from your form and you want to restore it. 

    You can create a new Autoresponder Email. 

    Setting up an Autoresponder Email

    If your issue is related to the Email Notification, please check this guide:

    Setting up Email Notifications

    You can also revert your form to the previous version:

    How to View Form Revision History

  • sergio123
    Replied on December 17, 2018 at 5:43 PM
    I need to set up the e-mail reminder. I deleted it over the weekend and I need to reestablish.


    ...
  • Support_Management Jotform Support
    Replied on December 17, 2018 at 7:30 PM

    Sadly, there's no way to restore a deleted Reminder Email. The only way now is to re-add a new one and wait for it to trigger again based on the frequency you will setup.

    Related guide: How-to-Set-Reminder-Emails-for-Your-Forms

    In case we misunderstood, kindly get back to us with more info and a better description of what you're trying to achieve so we can better assist you.