How to restore data that was not submitted?

  • Kimberly Fields
    Asked on December 17, 2018 at 7:51 PM

    Hello,

    I inputted information into a jotform and it somehow was deleted. I did not exit the application or press clear form. I minimized the screen and closed the laptop as I normally do, but this time I came back to a blank sheet. Please tell me there is a way to retrieve this information.

  • Jed_C
    Replied on December 17, 2018 at 10:19 PM

    If you have not submitted the form and you haven't enable the "Continue Forms Later" option in your form settings, then most likely the data won't be recoverable.

    To avoid this happening in the future, please enable this option. For more information, kindly check and follow our guide here https://www.jotform.com/help/227-How-to-Enable-Auto-Fill-on-Forms.

    Let us know if you have any questions or if you need further assistance.