Linking to broken URL

  • karapaintshair
    Asked on December 18, 2018 at 8:45 AM

    Hi! I have tried many times to copy and paste my forms url into a link in my website.. and it will work for a couple times and then it just loads a broken page with URL text. 

    How can I solve this? 

  • Kevin Support Team Lead
    Replied on December 18, 2018 at 11:11 AM

    It seems like the URL you provided is incorrect since it's loading the plain JavaScript code, please get the correct form URL following this guide: https://www.jotform.com/help/401-Where-to-Find-My-Form-URL 

    Also, make sure that anything else on your site is conflicting with the hyperlink generated for the JotForm form. 

    Let us know how it goes.