Form not downloading correctly

  • tdjenterprises
    Asked on December 18, 2018 at 1:16 PM

    I have created an order form but when I download it the file will not open either in a browser or with Adobe Acrobat. 

    Jotform Thread 1676987 Screenshot
    Page URL: https://form.jotform.com/83515071137149
  • Richie JotForm Support
    Replied on December 18, 2018 at 2:49 PM

    To clarify, do you want to download your submissions as PDF?Or download the PDF attachment?

    I have tested a cloned version of your form and I can't seem to replicate the issue at my end.

    Form not downloading correctly Image 1 Screenshot 20

    Cleared your form cache, can you please test your form again and let us know if the issue is still the same?