Forgot username

  • Profile Image
    Juan M. Cano 
    Asked on December 18, 2018 at 01:21 PM


    I reset my password and I am unable to log in. I believe my username was "Juancano7" or my email. 

    How is can I reset my username ? 

  • Profile Image
    Answered on December 18, 2018 at 02:46 PM

    Upon review of your account it was found form: was requesting the upload of ID# and SSN# which is not allowed. We have cleansed the form of the guilty buttons, you may only request the numbers with the mandatory signature and agreements widgets to allow for encryption of the forms:


    Here are some widgets you can add to the form (signature fields):



    You can also add this Terms of use widget (for the agreement), if needed,





    We have re-activated your account and made your form available.

    Thank you