Reminder Emails: Stop Sending Emails When Form is Filled by User

  • TSHP
    Asked on December 18, 2018 at 2:10 PM

    Great feature! One question - if you set up a single reminder to multiple recipients; will the reminders stop once a recipient completes the form? Or will they all continue to receive reminders (regardless of form submission) until the system reaches the expiration date?

  • DonaldHag
    Replied on December 18, 2018 at 3:33 PM

    As far as I know, the Email reminder will keep sending until the expiration date. This is especially useful for forms that have to be filled say every week/month or any other timeframe.

    I can forward this as a feature request to our developer team if you would like.


  • languagesunited
    Replied on December 19, 2018 at 4:14 AM

    Yes, a "Don't remind after form submitted" option would be useful. If you've asked someone to complete a form once, and then send them an automatic reminder email(s) once a week, you'd want them to stop sending reminders once they have submitted it.

  • leah.cody
    Replied on December 19, 2018 at 9:43 AM
    That would be great, thanks!
    Leah Cody
    Professional Development Manager
    Healthcare CPD Associate Certified
    Texas Society of Health-System Pharmacists
    3000 Joe DiMaggio Blvd. STE 30-A
    Round Rock, TX 78665
    PH: 512-906-0546 x.103 | FX: 512-852-8514
    Leah.Cody@tshp.org
    http://www.tshp.org
    [emailsignature-2019]
    ...
  • DonaldHag
    Replied on December 19, 2018 at 11:42 AM

    Thanks for providing the feedback. I have gone ahead and forwarded this to our Level 2 team as a feature request. I can not guarantee it will be implemented or the timeframe in which it will get done. What I promise is that it will be reviewed by our developer team.

  • agarrettstonegatesl
    Replied on December 28, 2018 at 10:23 AM