What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not recieving submission emails

    Asked by andrewlamb on March 09, 2011 at 11:00 PM

    My account is setup right yet I dont revieve any submissions by email.



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    JotForm Support

    Answered by obi-wan on March 10, 2011 at 02:47 AM

    I have made a test submission to your form and our mail logs shows it has been sent. On the other hand I made another test submission to my own gmail address and I could recieve it as well. Please be sure that notification mails are not going to your junk/spam folder or your e-mail provider is not blocking them. In case of need I can send you mail log related with your e-mail.