I upgraded to Gold, how do I find out when my Silver plan ends and my Gold plan starts?

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    janislea
    Asked on December 18, 2018 at 06:17 PM

    I was on the Silver plan but am taking advantage of the 50% discount.  How do I find out when my Silver plan ends and my Gold plan starts?  

    Do I have any months left on my current plan?

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    Jed_C
    Answered on December 18, 2018 at 09:01 PM

    The payment from Silver to Gold was pro rated. You are now currently using the Gold plan with a 50% discount.

    The computation was $990 - $211.47 - $396 = $382.53:

    JotForm Gold Yearly $990 USD

    Unused time on Silver after 18th December - $211.47 USD

    End of Year Sale - $396 USD

    Amount Due: $382.53 USD

    The $990 was the original price of Gold per year. Since you have upgraded to silver and haven't consumed all months, the pro rated amount that was deducted was $211.47 then less the $396 which is the end of year sale amount which gives you a total of $382.53.

    I hope that clarifies it. Let us know if you have any questions or if you need further assistance.