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  • Profile Image

    Why is my form link all the sudden not working?

    Asked by awalkonwater on January 21, 2013 at 02:01 AM

    We have a tumblr website and have been using a jotform for some time for individuals to sign up for our events. All the sudden the link does not work anymore. I have tried everything to get it to work but nothing doing. Whenever you click on the link it kicks me to my tumblr dashboard.

    Please advise.

     

    The website is www.awalkonwater.com and the link is "Sign Up".

     

    Thank you,

     

    Sean

    Page URL:
    www.awalkonwater.com/signup

  • Profile Image
    JotForm Support

    Answered by idarktech on January 21, 2013 at 02:59 AM

    Hi Sean,

    The problem might be related to the setup on your link. I am also forwarded to Tumblr Sign-Up page so it might something to do with your Tumblr page and the link on the
    "Sign Up". Did you check your tumble page and how the link is setup on your "Sign Up" menu?

    Your form is actually fine when you view it on its stand alone version, so the problem is related to how the form is embedded and linked to your Sign Up menu. Please review everything on your side.

    Thanks!

  • Profile Image

    Answered by awalkonwater on January 21, 2013 at 05:19 PM

    Hi there,

     

    I am no expert on this stuff, I'm using a WYSIWYG template. What do I need to check? This all worked fine for months and then all of a sudden stopped working. I tried deleting the page and re-entering it to no avail. Please advise as to any steps I can take.

     

    Thank you,


    Sean

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    JotForm Support

    Answered by jonathan on January 21, 2013 at 05:57 PM

    Hi Sean,

    Are you still having this issue? I could not reproduce it.

    When I test your website and click on the sign-up link, I was able to see the form properly.

    Please update us.

    Thanks.