When I click on My Forms, the list of forms appears for 1 second and then disappears

  • executechprojects
    Asked on December 18, 2018 at 7:18 PM
  • Kiran Support Team Lead
    Replied on December 18, 2018 at 10:01 PM

    It seems that your question posted blank in the thread. If you need any assistance with your forms or account, please get back to us. We will be happy to assist. 

  • Marthabn
    Replied on December 18, 2018 at 10:39 PM

    When I click on My Forms, the list of forms appears for 1 second and then disappears!!!!

    I've sent this question a few times and still cannot get the help I need.  I need access to this form!!!!  I've tried other browsers.  You guys should pay me back for a month of use.

    Martha

    985-789-3063

  • Kiran Support Team Lead
    Replied on December 19, 2018 at 12:52 AM

    I have checked your account and see that the forms are displaying normally at my end. 

    154519850319122018 111252 20 Screenshot 10

    Please make sure that My Forms are selected after logging into your JotForm account. I have tried clearing the form caches of your account. Could you check once again and let us know if you are still experiencing the issue? We will be happy to take a look again.