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taiwanpieguyAsked on December 18, 2018 at 11:45 PM
Hi. I just got charged 190+ to ny credit card, but i would actually like to downgrade to the free plan. Would you please do so and reverse out the credit card charge.
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Ashwin JotForm SupportReplied on December 19, 2018 at 4:14 AM
Upon your request, I have cancelled your bronze yearly subscription plan and processed the refund for your last subscription payment. Please allow 3-7 days for the amount to reflect in your account.
Please note that your account is now downgraded to free plan.