Downgrade and reverse charge

  • taiwanpieguy
    Asked on December 18, 2018 at 11:45 PM

    Hi.  I just got  charged  190+ to ny credit card,  but i would  actually like to downgrade  to the free plan.  Would  you please  do so and reverse out the credit card charge. 

  • Ashwin JotForm Support
    Replied on December 19, 2018 at 4:14 AM

    Upon your request, I have cancelled your bronze yearly subscription plan and processed the refund for your last subscription payment. Please allow 3-7 days for the amount to reflect in your account. 

    Please note that your account is now downgraded to free plan.