Switch to the old PDF editor

  • kjartanhelgi
    Asked on December 19, 2018 at 7:46 AM

    Good morning, I would like to change a Jotform so I can get the original "old" PDF receipt sent to my email. The new version is messing the forms up.


    Do you have any instructions on how to do that or can you do that for me?

    Jotform Thread 1677921 Screenshot
  • Elton Support Team Lead
    Replied on December 19, 2018 at 11:25 AM

    You can switch back to old PDF layout when you switch to old PDF editor.

    Here's how;

    1. Go to your form settings https://www.jotform.com/build/83243480146353/settings (Settings > Form Settings)

    2. On Use New PDF Editor, set it to NO

    Here's a visual guide:

    Switch to the old PDF editor Image 1 Screenshot 20

  • Elton Support Team Lead
    Replied on December 19, 2018 at 11:28 AM

    By the way, I don't see any problem with using the New PDF Editor on your form.

    I made a test on the cloned version and the new PDF layout looks fine.

    Switch to the old PDF editor Image 1 Screenshot 20