Upload error or Incomplete values

  • r2811
    Asked on December 19, 2018 at 8:27 AM

    Everything was OK until this morning,

    I have a form "Contrôle SHB plateformes" with files to upload

    After submit the form  i have 2 types of message : "upload error, files could not be uploaded for some reasons" and "Incomplete fields, There are incomplete fields in your submission"

    Can you check with several files loaded

    Best regards

    Jotform Thread 1677945 Screenshot
  • Kiran Support Team Lead
    Replied on December 19, 2018 at 12:26 PM

    I am sorry that i am not able to find the form with the mentioned title in your account? Are you referring to the form titled "Contrôle des livraisons en plateforme"? Please confirm so that we can check it further and assist you with the issue. If you are referring to a different form, please provide us with the form URL. Can we also send a test submission to your form to replicate the issue at our end?

    We will wait for your response. Thank you! 

  • r2811
    Replied on December 20, 2018 at 3:05 AM

    Today everything is ok. I don't understand why.

    We are testing your product, it's great but i am worried about his stability


  • Kiran Support Team Lead
    Replied on December 20, 2018 at 5:49 AM

    Thank you for choosing JotForm and we are sorry to see that you have experienced an issue with the forms while testing. Generally, such issues are occurred only when there is a conflict with other fields on the form and it is likely to be form specific. 

    If you notice any further issues, please let us know. We will be happy to help.