Payment limit reached though I only received 9 deposit payments.

  • TcWakaruk
    Asked on December 19, 2018 at 11:03 AM

    Hello,

     

    Can I please have someone look into my account as it says I have reached my limit though I only received 9 deposit payments and I should be allowed 10. Can you please have this corrected

     

    Thank you,

    Tiara

  • jherwin
    Replied on December 19, 2018 at 12:58 PM

    I checked the submissions of your form and see that you have incomplete payments. If you have completed one of the submissions manually from the incomplete payment section, it will be counted as a payment submission.

    1545242271paymentlimit Screenshot 10