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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    [Visual Report] Grid listing doesn't show up records

    Asked by franceguide on January 21, 2013 at 10:31 AM

    Hi, I have created a grid report but the grid doesn't show up. Only if I am log in Jotform that the grid shows.

    Here's the link to the report:

    http://www.jotformz.com/report/30202567591047/?

     

    Thank you



    This is a re-post of a comment on How to Create a Grid Listing Report?

    grid report grid listing visual report
  • Profile Image
    JotForm Support

    Answered by Deygus on January 21, 2013 at 11:40 AM

    I can see the grid that you are talking about. Could you please share with us the form that the reports are coming from? Were you trying to embed it onto your website somewhere? If so you need to make sure you are using the embed code that is given as per the gridlisting instructions. Please let us know so that we can assist you and also if that is the case could you please share with us the link to where you were trying to embed it or were you trying to view it while not being logged in only? 

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    Answered by franceguide on January 21, 2013 at 03:02 PM

    The form is shared. The name is Destination France 2013.

    So far I did not embed it yet. I was just trying to view it not being logged in.

    Thank you

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    JotForm Support

    Answered by Mike_T on January 21, 2013 at 03:45 PM

    It seems that the Grid Listing tool on a Visual Builder is not currently showing the content due to permissions. If you log into your JotForm account via http://www.jotformz.com, you should see the report: http://www.jotformz.com/report/30202567591047

    I have created a ticket about the issue and forwarded it to our Development Team.

    In the meantime, you may stick with a simple Grid Listing Report (which is not on a Visual Builder), it does not require account permissions to show the content.

    We will get back to you as soon as we have any updates.

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    Answered by franceguide on January 22, 2013 at 06:28 AM

    Thank you.

    In this report the must important information is the number of inscriptions. is there an other way to show this number withought the grid, withought being loged?

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    JotForm Support

    Answered by jonathan on January 22, 2013 at 07:23 AM

    @franceguide,

    Hi, you can actually use other reporting method. Check the guides on Reports here.

    If I understand you correctly, -- the similar report to Grid report that you may want to use is the Html table listing report (use this guide).

    Please inform us if you require further assistance.

    Thanks.

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    Answered by franceguide on January 22, 2013 at 08:43 AM

    Infortunately it doesn't help. With this option I can't have the total number of inscriptions and the numbers of the others questions. I would have to count one by one all the answers to have the statistics.

    Thanks

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    JotForm Support

    Answered by jonathan on January 22, 2013 at 10:28 AM

    @franceguide

    It maybe a long shot(but worth a try).. you may want to try integrating your form to google docs spreadsheet , then, the submissions will go to a spreadsheet where you can easily create graphs/totals/inscriptions report that you need.

    Google spreadsheet integration guide.

    Hope this help. Please continue updating us.

    Thanks.

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    Answered by franceguide on January 22, 2013 at 02:18 PM

    Thank you but it didn't work.

    I tried with google spread and drive but they don't show any number. The error This URL of the grid is not valid. Would you know what it could be?

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    JotForm Support

    Answered by Mike_T on January 22, 2013 at 02:39 PM

    What number do you want to show?

    Please note that our standalone Grid Listing and HTML Table reports are showing the records without account permissions, so you may try to use them until the main issue is fixed.

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    JotForm Developer

    Answered by ceren on May 07, 2013 at 03:34 AM

    Hi,

    I chekced your report and it seems your problem is solved. If you have any other questions or requests please let us know.