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nboyce17Asked on December 19, 2018 at 11:28 AM
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David JotForm Support ManagerReplied on December 19, 2018 at 11:34 AM
I just checked your form, and the fee is adding up in the total:
Let us know if you need more help.
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nboyce17Replied on December 19, 2018 at 12:43 PMWe fixed that part. Still having issues with charging me for bronze and silver
Nicole Boyce-Navarro
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David JotForm Support ManagerReplied on December 19, 2018 at 1:37 PM
I see that you have already successfully canceled the Bronze subscription, and purchase the new Silver one, and your account was correctly upgraded to it.
Open a new thread if you need anything else, we will be glad to assist you.