An upload error occured while a customer tried to submit his data

  • Profile Image
    Timosturn
    Asked on December 19, 2018 at 11:31 AM

    Dear Sir or Madame,


    an upload error occured while a customer tried to submit his data.

    So he could not send us his already filled out form.

    Thank you for checking.


    Best

  • Profile Image
    Jan
    Answered on December 19, 2018 at 01:17 PM

    I did a test submission to your form and I was not able to replicate the issue. I did not encounter that upload error you're describing. Here's a screen capture:

    1545242814filluptest.gif

    We had an issue 3 days ago related to this. However, our developers already fixed it. Can you please advise the user to try it again?

    I will also clear your form cache so that your forms will be refreshed from our servers.

    Hope that helps. Thank you.