Not receiving email notifications

Hello, I was receiving emails up until about Nov 18 and then they stopped coming. Can you see if I accidentally changed something? The emails are set up to go to: cats@vipp.org and idigcats@comcast.net. 

Thank you for any guidance on this matter. 

Elaine Summers

The Email idigcats@comcast.net was in our bounce and unsubscribe list. I have gone ahead and removed it from these lists. The rest of your Email Notification is correctly setup so you should be able to receive submissions on the two Emails. 

Do check with your Email Administrator as well to confirm that Jotform domains and IPs are whitelisted.

Sorry, I just saw this. I didn't realize this is how you answer questions. A few forms came in in the last few days and no email was sent. I have an alias set up for Cats@vipp.org to receive the forms. This alias goes to three people. Sometimes, it goes to one of us. Makes no sense, as we always get the forwards when other people send directly to that email address. Could you please check it again. And yes, I will put Jotform.org on a whitelist to see if that helps. 

I am still not getting emails when people fill out a form. Jot form is whitelisted on my email account. Very frustrating. 

Thank you for whitelisting it.

I checked our email logs and I can see that emails were being sent properly. Here's a screenshot:

Could you please try using your own SMTP as your sender email? Here's a guide that you can follow: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form

If the issue still persists, please provide the form link so we can investigate it further. Here's how to find the form link: https://www.jotform.com/help/401-Where-to-Find-My-Form-URL

We'll wait for your reply. Thank you.