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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Cannot receive email notification

    Asked by dancolligan on January 21, 2013 at 11:49 AM

    I cannot receive email notifaction in my gmail account.  My email is service@thehappyprincess.com.  I am receiving email from others but not from jotform.

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    JotForm Support

    Answered by Goldo on January 21, 2013 at 12:55 PM

    service@thehappyprincess.com is IN our bounce list because of the below reason.

    Reason(s) : 5.1.0 - Unknown address error 550-"5.1.1 The email account that you tried t= o reach does not exist. Please try\n5.1.1 double-checking the recipient's e= mail address for typos or\n5.1.1 unnecessary spaces. Learn more at\n5.1.1 h= ttp://support.google.com/mail/bin/answer.py?answer=3D6596 o9si8147669qed.35= "

    I have removed it from the list. Please make sure that the email address does exist this time.

    You may also refer to this guide: