JotForm Branding Disabled - Branding is still included in generated PDFs

  • lavenderleigh
    Asked on December 19, 2018 at 2:00 PM

    How to remove the jotform branding in pdf editor

  • Mike_G JotForm Support
    Replied on December 19, 2018 at 3:27 PM

    Once you have disabled the JotForm Branding on the settings page of your account, it should be removed from your forms.

    JotForm Branding Disabled   Branding is still included in generated PDFs Image 1 Screenshot 20

    If you have disabled it already but you are still seeing it anywhere in your form, please let us know. If it will help you describe the issue, you may also include a screenshot to show where are you still seeing the JotForm Branding. How-to-Post-Screenshots-to-Our-Support-Forum

  • lavenderleigh
    Replied on December 20, 2018 at 3:43 PM
    I don't see this option in my settings!-Leigh           Lavender Leigh Photography        Ph: 724-433-7682      leigh@lavenderleighphotography.com      www.lavenderleighphotography.com       
    ...
  • Mike
    Replied on December 20, 2018 at 6:17 PM

    It looks like the JotForm Branding option is already disabled for your account via account settings.

    To remove the branding from the PDFs, please open the PDF editor:

    Go to Submissions page > Click on 'PDF' > Then click on 'Customize PDF'

    JotForm Branding Disabled   Branding is still included in generated PDFs Image 1 Screenshot 30

    Then, in the PDF editor click on the 'Remove Branding' link.

    JotForm Branding Disabled   Branding is still included in generated PDFs Image 2 Screenshot 41