What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my form not working in Internet Explorer or chrome after installing SSL?

    Asked by bijuthotta on January 21, 2013 at 12:37 PM



    my forms are not working in IE or Chrome after installing SSL. any immediate help will be greatly appreciated.



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    JotForm Support

    Answered by Welvin on January 21, 2013 at 01:17 PM


    Can you please let us know which form in your account this problem happen? Also, can you please share with us the URL of the page where the said form is placed so we can check it.


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    Answered by bijuthotta on January 21, 2013 at 01:23 PM

    thanks Welvin. I have already sorted it out using iframe code as mentioned in the other forum question. thanks again for the timely help. much appreciated. 

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    Answered by bijuthotta on January 21, 2013 at 01:29 PM

    sorry Welvin. looks like the problem is still there. it started working on chrome after i used iframe. but still not working in IE. kindly help. 


    update: sorry. its working fine now. it was my IE Cache. thanks for the help. much appreciated