Can I change the number of forms that sub accounts can make?

  • ComputerOperationsHHH
    Asked on December 20, 2018 at 9:00 AM

    Can I change the number of forms that a sub account can make? They are telling me that they are limited to 5.  I'm on the Silver plan.

  • Elton Support Team Lead
    Replied on December 20, 2018 at 11:35 AM

    If the sub-account is on the free plan, it will have the free limits which include the 5 maximum number of forms limit.

    To create more forms, the sub-account can archive the existing forms. Archiving them will disable the forms and won't be counted towards its limit.

    Or, the sub-account can change the ownership of the existing forms by moving them into the master account's folder under Shared with you tab. Here's how:

    Can I change the number of forms that sub accounts can make? Image 1 Screenshot 20