FYI --- Comcast IS blocking Email Alerts

  • Profile Image
    SAssociates
    Asked on January 21, 2013 at 03:45 PM

    After some testing, I can confirm that Comcast is not letting Email Alerts get through.

    I have dealt with their tech guru's before on related matters but got nowhere.  ("We are not blocking; it's a problem at your end.")  The only solution is for you to do it for your customers if you have the time and interest.

    You can start here:

    http://postmaster.comcast.net/block-removal-request.html

    Then you can try here:

    Comcast Customer Security Assurance Department -- 856-324-2025

  • Profile Image
    jeanettebmz
    Answered on January 21, 2013 at 03:50 PM

    If Comcast is your email service provider for cons****t@sarasotaassoc.com  ,then you should ask them to whitelist our IP addresses

    Otherwise, you might need to change the Sender Email address to noreply@jotform.com