What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Thank You message scrolls my webpage up to top

    Asked by born on January 21, 2013 at 04:21 PM

    Got a little issue with the Thank You message.

    Got a little email form, just one field and a submit button. When a user submits you don't see the short thank you message because it moves up the entire webpage up to the top, and you have to scroll back down to see the Thank You mgs.

    Any ideas what to do?

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    Answered by jeanettebmz on January 21, 2013 at 04:27 PM

    Can you please share with us the URL where the form is embedded so we can test further and advice?

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    Answered by born on January 21, 2013 at 04:31 PM

    http://bornshorts.com/ bottom of page

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    JotForm Support

    Answered by Mike_T on January 21, 2013 at 05:09 PM

    Please remove the following event code from your iFrame embed code, then check it again.

    onload="window.parent.scrollTo(0,0)" 

    Thank you!

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    Answered by born on January 21, 2013 at 05:14 PM

    That worked.

    As always a 24/7 super service!

    Machu gracious

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    JotForm Support

    Answered by Mike_T on January 21, 2013 at 05:16 PM

    Thank you very much for using our service :)