Integration on Form keeps stopping

  • oswego308
    Asked on December 20, 2018 at 1:23 PM

    https://www.jotform.com/build/73374421586158

    The integration on this form to my Google Sheet keeps stopping and I have to keep re-establishing it. Can you tell me why this keeps happening? Do we have too many items in it?

    Thanks!

     

  • jherwin
    Replied on December 20, 2018 at 2:29 PM

    Have you changed anything in your form over the past few days when it happens?

    If so then please note any major changes to your form will break the integration causing it to go out of sync so reintegration is the only way to fix it.

    Guide: How to Integrate Forms with Google Sheets.

  • oswego308
    Replied on December 20, 2018 at 3:11 PM

    I haven't made any changes to the form except to change the name of it.

    Would that do it?

  • jherwin
    Replied on December 20, 2018 at 4:55 PM

    Yes, any changes made to your form will break the spreadsheet integration. Re-integrate your jotform to the spreadsheet to fix the issue.