Aren't we allowed 3 payments on the free plan?

  • flyhighc
    Asked on December 21, 2018 at 11:49 AM

    Hello,

    I received an email saying my payments will be cut off today at 12pm.  I've only had two payments processed this month.  Aren't we allowed 3 payments on the free plan?

     

    Thank you, 

  • Richie JotForm Support
    Replied on December 21, 2018 at 1:00 PM

    I have checked your account and it seems you have reached your submission limit of 3.

    If you want to have more payment submissions, you may need to upgrade your plan.

    For more information regarding limits, you can check this link:Understanding-Your-Account-Usage-and-Limits



  • flyhighc
    Replied on December 21, 2018 at 1:05 PM

    Thank you, I didn't see the last one that came through.  My apologies.