receive two e-mailed notifications for each submission

  • cca_chiro
    Asked on December 21, 2018 at 1:30 PM

    Just wondering why I receive two e-mailed notifications for each credit card submission when a client pays using the designed form. Both e-mails come at the same time.

  • Richie JotForm Support
    Replied on December 21, 2018 at 2:45 PM

    I have checked your form and it seems you have set two notification emails for your form.

    receive two e mailed notifications for each submission Image 1 Screenshot 20

    Kindly remove one notification, so that you will only receive a single email.