Can't access preferences or advanced settings

  • ShonaBC
    Asked on December 21, 2018 at 5:36 PM
  • Ashwin JotForm Support
    Replied on December 22, 2018 at 3:52 AM

    I am not sure if I have understood your question correctly. Do you mean to say that you are not able to access form setting page? I did check your form and did not find any issue with that. I was able to access form setting page without any problem.

    I would suggest you to please explain your issue a bit more in detail and we will try to help you. You may also like to share a screenshot of the issue as well:   https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    We will wait for your response.