How are clients billed by the billing forms?

  • Paul Williamson
    Asked on December 21, 2018 at 6:28 PM

    Hi,

    I would like to know how the clients get paid when one of their clients submit their data using one of the payment services that you offer.  I do not want their submission to go to our account, just the payment to the client's account (what they entered in the payment form).

    Like with AirBnB, Bookings.com etc...

    Thanks!

    Paul Williamson

  • Nik_C
    Replied on December 22, 2018 at 6:01 AM

    If you don't want to receive submission emails, you just have to remove all notifiers from the form: https://www.jotform.com/help/25-Setting-up-Email-Notifications

    Regarding payments, you have to make sure that your client's account is integrated with payment integration you used in the form, you can check available integrations here: https://www.jotform.com/help/323-Mastering-Payment-Form-Integrations-with-JotForm

    If you have any further questions, please let us know.

    Thank you!

  • paulgwilliamson
    Replied on January 9, 2019 at 1:43 AM
    Hi!

    How do the payment/order forms work? Do we host them on our website for each client? Or just one form for every client? Do we try to wrestle with the people that designed their websites (I doubt they would want to work with us!)?

    How do the transaction fees posted on your website work?

    For instance, the Bronze plan says is 1.000 submissions a month. I do not know what the means.

    How do we or our clients select which vendor to use?

    I want to make our clients happy!

    Thank you again!

    Paul Williamson


    ...
  • Nik_C
    Replied on January 9, 2019 at 3:45 AM

    You can embed (host) your form on your website or you can have a direct link to your form sent to your users:

    Embed: https://www.jotform.com/help/67-Which-Form-Embed-Code-Should-I-Use

    Direct link: https://www.jotform.com/help/401-Where-to-Find-My-Form-URL

    Or send via email: https://www.jotform.com/help/303-How-to-Send-a-Form-via-Email

    You don't have to have one form per user, your users can submit the same form, each submit will count towards mentioned 1000 submissions limit (for a Bronze plan).

    More about account and limits here: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits

    Transaction fees are not calculated and charged by us, the payment processor you choose will charge you the fee.

    How do we or our clients select which vendor to use?

    I wasn't sure about this, could you please explain which vendor?

    Thank you!