Error when submitting the form: Form ID did not match | JotForm

Login
Username
Password
Forgot password?
Forgot Password? Enter your username or email
Go back
Sign Up
Username
Email
Password
Confirm Password
I agree to the Terms of Use and Privacy Policy.
By clicking "Create My Account" you agree our Terms of Use and Privacy Policy.

edisonfordinsure
Asked on January 22, 2013 at 09:45 AM
When I submit the form via our website, an error is returned;

'Form ID did not match'

The form gets submitted no problems via the 'form preview' page. I have embeded the form using the 'Source Code' option. I have ensured all the hidden fields and scripts have been updated just incase. If someone could take a look for me, that would great!

Thanks :)
Page URL:
http://www.edisonfordinsure.co.uk/personal-insurance/travel/quote/
JotForm Support

idarktech
Answered on January 22, 2013 at 10:33 AM

Hi,

I just tested your form here and it seems to be fine now. I was redirected to your Thank you page without any error. Did you managed to solved the problem? Please let us know.

Thanks!
edisonfordinsure
Answered on January 22, 2013 at 10:47 AM

Hi,

It appears to be working now, a quick clear of the cache on my end resolved it.

Thanks for the reply!
JotForm Support

idarktech
Answered on January 22, 2013 at 10:49 AM

Great!

If you run into any problems again, just let us know here.

Cheers!