Error when submitting the form: Form ID did not match

Login
Sign Up

Welcome to JotForm!

Customize forms, save time & effort and collect online payments easily.

OR

Already have an account?

edisonfordinsure
Asked on January 22, 2013 at 09:45 AM
When I submit the form via our website, an error is returned;

'Form ID did not match'

The form gets submitted no problems via the 'form preview' page. I have embeded the form using the 'Source Code' option. I have ensured all the hidden fields and scripts have been updated just incase. If someone could take a look for me, that would great!

Thanks :)
Page URL:
http://www.edisonfordinsure.co.uk/personal-insurance/travel/quote/
JotForm Support

idarktech
Answered on January 22, 2013 at 10:33 AM

Hi,

I just tested your form here and it seems to be fine now. I was redirected to your Thank you page without any error. Did you managed to solved the problem? Please let us know.

Thanks!
edisonfordinsure
Answered on January 22, 2013 at 10:47 AM

Hi,

It appears to be working now, a quick clear of the cache on my end resolved it.

Thanks for the reply!
JotForm Support

idarktech
Answered on January 22, 2013 at 10:49 AM

Great!

If you run into any problems again, just let us know here.

Cheers!