How would I go about adding Zoho tracking code in JotForm?

  • thesearchmarketfirm
    Asked on December 22, 2018 at 1:10 AM

    To set up webform tracking via third party web forms

    Add the following hidden field code in your web form's code.
    <input type='hidden' id="zc_gad" name="zc_gad" value=""/> Add the following tracking code in all the web pages of your website, right before the </body> tag.
    <script type="text/javascript" src='https://crm.zoho.com/crm/javascript/zcga.js'></script> Include the "GCLID" variable in your existing API script as shown in the sample below to transfer the tracking details.

    <Leads> <row no="1"> <FL val="Lead Source">Web
    Download</FL> <FL val="Company">Your Company</FL>
    <FL val="First Name">Hannah</FL> <FL val="Last
    Name">Smith</FL> <FL val="Email">testing@testing.com</FL>
    <FL val="Title">Manager</FL> <FL
    val="Phone">1234567890</FL> <FL val="Home
    Phone">0987654321</FL> <FL val="Other
    Phone">1212211212</FL> <FL
    val="Fax">02927272626</FL> <FL
    val="Mobile">292827622</FL> <FL
    val="GCLID">CMPjuu-Xx78CFRSTjgodPHsA3Q</FL>     </row>
    </Leads>

    The tracking code "zcga.js" fetches the GCLID from the browser's cookies and sends it to the third party's database. In order to make this information available in Zoho CRM you must push the data to Zoho CRM via API. Along with the existing variables, include the GCLID variable as well so that the GCLID is pushed to Zoho CRM.

  • Mike
    Replied on December 22, 2018 at 6:45 PM

    Unfortunately, this is not possible at the moment. We do not support script injections.

    Would you like to integrate your form with Zoho CRM and also forward the Google Click Identifier (GCLID) along with the user's details to Zoho?

    We can add a feature request ticket to our system on your behalf.