JotForm is not working

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    Paweł Smoliński
    Asked on January 22, 2013 at 10:43 AM

    We are getting following error message "v8_build_source.js:49: ReferenceError: V8Config is not defined load ( V8Config.CACHEPATH + form_id + '.js' ); ^". It was working some time ago as this form is present for long time.

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    jonathan
    Answered on January 22, 2013 at 11:19 AM

    Hi,

    Can you please try re-embedding the form using its iframe code?(use this guide)

    Try also changing the sub-domain used when you embed. Use "www" instead of "form".

    http://www.jotform.com/form/11390610209

    Please update us if the issue persist.

    Thanks.

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    Paweł Smoliński
    Answered on January 23, 2013 at 06:18 AM

    Tried different options and when switched JS embeed into https://secure. it started working.

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    Welvin
    Answered on January 23, 2013 at 06:22 AM

    Hi,

    That can be fixed by simply re-saving your form in our form builder.

     

    Thank you.

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    Welvin
    Answered on January 23, 2013 at 06:24 AM

    Hi,

    I just did that for your convenience. Your form should now works fine: http://www.onepagecrm.com/feedback.html.

    If the same issue will happen again, do the above solution.

     

    Thanks