I tried both methods and was unable to successfully add the form.

  • Profile Image
    taylors9
    Asked on January 22, 2013 at 11:30 AM

    I tried both methods and was unable to successfully add the form.

    Method 1: I added the HTML element and pasted the HTML from the "Embed Form" link on JotForm:

    The form was blank when I tried it in IM Creator (and I checked to make sure the form was working in JotForm).

    Method 2: the "setup" button doesn't work so I can't configure the FormID.



    This is a re-post of a comment on How to add forms to IMCreator

  • Profile Image
    idarktech
    Answered on January 22, 2013 at 12:02 PM

    Hi,

    Thanks for reporting.

    1. Can you please check if you are using your form's iframe embed code? That's stated on that guide. Using script embed code might not work so we'd recommend using iframe embed code. Here's How to get your Form's Iframe Code.

    2. I suspect the problem is related with your browser. Have you tried double clicking the JotForm Widget to open up the setup? If nothing happens after clicking "setup", I'd suggest to try another browser. Actually the problem isn't related to JotForm anymore since the website editor "IMCreator" is outside from JotForm. I think the best way to get help with this is to contact IMCreator Customer Support. 

    Thanks!