why is my account login failing-says suspended

  • donald
    Asked on December 24, 2018 at 4:51 AM

    why is my account login failing-says suspended


    user- donandrews8

  • Nik_C
    Replied on December 24, 2018 at 4:56 AM

    Your account has been suspended because of this form "Heal Your Pain" and the issue is that you were collecting credit card information which is against our Terms of use.

    You can only integrate your form with one of the available payment processors and sell products in that way: https://www.jotform.com/help/323-Mastering-Payment-Form-Integrations-with-JotForm

    We could possibly re-activate your account, but that will require removing of such field(s).