PDF Editor: Numbered list in a text field is displaying as bullet list in the PDF report

  • Profile Image
    Kusi06
    Asked on December 25, 2018 at 08:10 PM

    Hi

    I just noticed, that using numbering in text boxes will not show correctly in printed PDF.

    There are just bullets (withouts numbers) left...

    Thanks for fixing.

    Best regards.

    Markus

  • Profile Image
    roneet
    Answered on December 25, 2018 at 11:17 PM

    I checked the cloned Form but I could not replicate it. You may change the bullets to number format in your submission PDF from the PDF-Editor settings. Follow this Gif:

    1545797824form.gif

    Let us know if you need further assistance.

    Thanks.

  • Profile Image
    Kusi06
    Answered on December 26, 2018 at 02:43 AM
    Hi
    It’s very strange… while editing the text, I can see the numbers, but they turn in bullets, while saving the text… (see print-scrren).

    https://eu.jotform.com/pdf-editor/83578829463373

    I was using chrome and tested also in edge. Same issue…

    Thanks for checking again.

    Markus

    Von: JotForm
    Gesendet: Mittwoch, 26. Dezember 2018 05:18
    An: dpc@dog-psychology-center.fr
    Betreff: Re: Problem with PDF-Editor: Numbering lost - where did the numbers go?

    A new response has been received:

    Answered by roneet
    I checked the cloned Form but I could not replicate it. You may change the bullets to number format in your submission PDF from the PDF-Editor settings. Follow this Gif:

    Let us know if you need further assistance.
    Thanks.
    View this thread on browser » Unsubscribe Thread
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  • Profile Image
    Kiran
    Answered on December 26, 2018 at 03:10 AM

    We are sorry for the inconvenience this may have caused. I am able to replicate the issue at my end with a test form. I am forwarding the issue to our backend team to investigate this further. If there is any news in this regard, you'll be posted here.

    Thanks!

  • Profile Image
    mert
    Answered on December 26, 2018 at 08:12 AM

    Hi Markus,

    The issue is fixed now. Please, test it on your end and let us know.


    Have a great day.

  • Profile Image
    Kusi06
    Answered on December 26, 2018 at 08:43 AM
    Dear mert

    Thanks for your such fast response and such a quick solution!
    Special thanks to the jotform support team. They are all making a very great
    job!

    Good reason to upgrade account. what I'll do.

    Best regards and thanks again - works great!

    Markus
    Von: JotForm
    Gesendet: Mittwoch, 26. Dezember 2018 14:13
    An: dpc@dog-psychology-center.fr
    Betreff: Re: PDF Editor: Numbered list in a text field is displaying as
    bullet list in the PDF report

    A new response has been received:


    Answered by mert
    Hi Markus,
    The issue is fixed now. Please, test it on your end and let us know.

    Have a great day.

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