Conditional Email Auto Reply

  • Profile Image
    justadream21
    Asked on January 22, 2013 at 03:09 PM

    Is there a way to set up different auto reply emails based on certain responses to jot form questions?

     

    For example

     

    If they answer YES to a question, they would automatically receive an email saying "Welcome to our program"

    If they answer NO to a question, they would automatically receive an email saying "We're sorry, but you do not meet the qualifications to participate in our program"

     

     

     

  • Profile Image
    Mike_T
    Answered on January 22, 2013 at 04:49 PM

    Thank you for contacting us.

    Yes, this is definitely possible. You will need to add two Autoresponders to your form:

    And add two 'Send an e-mail after submission' conditions:

    Example:

    http://form.jotformpro.com/form/30215996926968

    You can Clone mentioned above form to check the back end.

    Please feel free to contact us if you need any further assistance.

  • Profile Image
    justadream21
    Answered on January 23, 2013 at 02:35 PM

    Awesome!  Thank you!!

  • Profile Image
    Mike_T
    Answered on January 23, 2013 at 02:36 PM

    You are quite welcome! Thank you for using our service :)