How can I cancel my membership?

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    j3burns10
    Asked on December 27, 2018 at 09:04 PM

    How can I cancel my membership? 

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    BDAVID
    Answered on December 27, 2018 at 10:43 PM

    We can cancel it upon your request. Please confirm if you want to cancel, so we will cancel your subscription and provide a prorated refund.

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    j3burns10
    Answered on December 28, 2018 at 05:43 PM
    Yes please cancel my membership. Thank you!
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    jherwin
    Answered on December 28, 2018 at 07:55 PM

    I canceled your subscription now and process the prorated refund for your subscription. It should be reflected in your account within 5-10 business days.

    Let us know if you need more help.

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    j3burns10
    Answered on January 02, 2019 at 05:43 PM
    I received an email showing my refund of $11 and change. I only had my membership less than 2 months and out of my $190 I am getting less than $12 back. I don’t understand. Can someone please look into this?
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    BDAVID
    Answered on January 02, 2019 at 06:51 PM

    You are right, you were missing $159.00, we have refunded it now. Let us know if you have more questions.

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    j3burns10
    Answered on January 02, 2019 at 07:43 PM
    Thank you!
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