Request to merge 2 different accounts

  • DIQuotes
    Asked on December 28, 2018 at 1:15 PM

    I have 2 or 3 individual accounts at my place of work. I'd like to merge them into 1 account. How do I go about doing this?

  • Nik_C
    Replied on December 28, 2018 at 1:32 PM

    You have to let us know which account you want to be the main one and then request moving of forms from each of the other accounts to that main account since we have to do the process.

    Also, I'm not sure how many forms you will have total, but you have to be mindful about the limits and that you're under the limits when all forms are moved.

    We'll wait for your response.

    Thank you!

  • DIQuotes
    Replied on January 4, 2019 at 12:41 PM

    The account logins we need to consolidate are:


    Account 1:

    Username: DIQuotes

    Email: Hamaad@danainnovations.com


    Account 2:

    Username: Sonance

    Email: brianm@danainnovations.com



    I’d like to move the forms from Account 2 into Account 1. Please let me know if and when this will be done. Also, would this mean that Account 2’s login credentials would go away?


    Thank you

    Hamaad

  • Nik_C
    Replied on January 4, 2019 at 1:13 PM

    Thank you for additional information.

    But for security reasons, please request the moving of the forms from the Sonance account, you can provide this thread's URL as a reference: https://www.jotform.com/answers/1684331

    We'll wait for your response.

    Thank you!

  • DIQuotes
    Replied on January 4, 2019 at 1:14 PM

    I did. It's right above your post from today. 

  • Nik_C
    Replied on January 4, 2019 at 1:20 PM

    I'm sorry, but we have replies from DIQuotes only.

    Make sure that you are logged in to Sonance account, you can use the same thread: https://www.jotform.com/answers/1684331

    Thank you!

  • Sonance
    Replied on January 4, 2019 at 1:47 PM

    Hi,

    I'd like to merge this account with DIQuotes (please seehttps://www.jotform.com/answers/1684331).

    I'd like to keep it all under the Sonance login, not the DIQuotes login, please. 

     

     

  • Mike_G JotForm Support
    Replied on January 4, 2019 at 2:19 PM

    I see that you have opened a separate thread regarding your concern.

    https://www.jotform.com/answers/1689957

    One of my colleagues is already assigned to that thread and to avoid confusion, please refer to that thread if you have any follow-up questions.