I am unable to download the PDF version of my form/submission

  • KevinReisenauer
    Asked on December 28, 2018 at 3:38 PM

    I have followed all of the steps listed above and I am unable to download the application I created. I can fill it out and I can submit it and it comes to my email and data is listed on jotform. However, I cannot figure out how to save a PDF of it. When I do that, PDF is not an option for me. Do I have to pay or upgrade to a different level to save as a PDF?

  • Welvin Support Team Lead
    Replied on December 28, 2018 at 4:43 PM

    I was able to download the Fillable PDF version of the form without any issue. I've sent the file to your email. Please check.

    If you'd like to create a PDF version of the submission, you need to go back to My Forms page. Select your form > Click More option > Click Create PDF Document:

    I am unable to download the PDF version of my form/submission Image 1 Screenshot 20

    If you'd like to get the PDF for each submission, you can do it via Email. You need to enable PDF Attachment.

    https://www.jotform.com/help/503-How-to-include-submissions-as-PDF-attachment-in-the-email-notifications