When I press the Connect button inside the Square integration wizard, it shows a network error

Hi-

I'm trying to create a form in Jot Form that links to my Square for payment.  When I press on the Square 'Connect' button on the top right of the form, then press allow in the permissions pop up screen, it just says network error and it's not able to connect.  I've restarted my browser, restarted my computer and am still getting the error.  Can you help please?

Thank you,

Megan

Hello Megan - A network error could mean a problem with the current connection you're using. Have you tried it while connected to a different network? Since I'm unable to reproduce this problem, can you show us the exact error message you're getting?

Complete guide: How-to-Post-Screenshots-to-Our-Support-Forum

Alternatively, open Chrome Incognito (or Firefox's private window) then log in to your JotForm account and proceed with the usual integration. This should also ask you to log back in to your Square account.

If all else fails even after trying these, kindly get back to us with a screenshot of your browser console.

Related guide: How-to-Get-a-Console-Report-From-Most-Common-Browsers