How to set up payment field in the form to collect payments from respondents?

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    lizgym
    Asked on December 30, 2018 at 05:27 PM

    Hi, 

    I would like to format this form to charge my customers but can't seem to get it to work. 

    Thanks

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    Mike_G
    Answered on December 30, 2018 at 05:55 PM

    I have checked the form and I see that it has a PayPal (Standard) payment field already. Also, I noticed that the amount that will be in the payment field is from the Form Calculation widget in your form. Please make sure that you have entered your correct PayPal account in the integration settings — How-to-Integrate-Form-with-Paypal-Standard-

    To test the PayPal payment field in your form, you may refer to this guide — How-to-Test-your-PayPal-Payment-Form

    Related Guide: How-to-pass-a-calculation-to-a-payment-field

  • Profile Image
    lizgym
    Answered on December 31, 2018 at 03:42 PM

    i'm still having problems please can you advise


  • Profile Image
    Mike_G
    Answered on December 31, 2018 at 05:36 PM

    I have checked the form you shared and I that you have removed the PayPal payment field.

    And also the Form Calculation widget that will show the result.

    To perform computations using the Form Calculation widget, please follow the instructions in this guide — How-to-Perform-Form-Calculation-Using-a-Widget

    And to pass the result in the Form Calculation widget to the PayPal payment field that you will be adding in your form, please see this guide — How-to-pass-a-calculation-to-a-payment-field

    Let us know if you need any further assistance.

  • Profile Image
    lizgym
    Answered on December 31, 2018 at 06:46 PM

    Yes I watched the video and understand the steps but I would like the customers to purchase one time or the other time or both times so I'm confused how we do this in quantity as it isn't a quantity

    Please advise

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    Kiran
    Answered on January 01, 2019 at 02:15 AM

    I see what you mean by setting up a product in a payment field. Since you have the sessions listed separately and displaying them conditionally, you may consider assigning calculation values to the multiple choice fields and calculate the total of the pricing using a form calculation widget. The calculated total can be then passed to the payment field to complete the payment.

    Please give it a try and let us know if you need any further assistance. We will be happy to help.