lizgymAnswered on December 30, 2018 05:27 PM
I would like to format this form to charge my customers but can't seem to get it to work.
ThanksPage URL: https://form.jotform.com/83583524881163
Michael JotForm SupportAnswered on December 30, 2018 05:55 PM
I have checked the form and I see that it has a PayPal (Standard) payment field already. Also, I noticed that the amount that will be in the payment field is from the Form Calculation widget in your form. Please make sure that you have entered your correct PayPal account in the integration settings — How-to-Integrate-Form-with-Paypal-Standard-
To test the PayPal payment field in your form, you may refer to this guide — How-to-Test-your-PayPal-Payment-Form
Related Guide: How-to-pass-a-calculation-to-a-payment-field
lizgymAnswered on December 31, 2018 03:42 PM
i'm still having problems please can you advise
Michael JotForm SupportAnswered on December 31, 2018 05:36 PM
I have checked the form you shared and I that you have removed the PayPal payment field.
And also the Form Calculation widget that will show the result.
To perform computations using the Form Calculation widget, please follow the instructions in this guide — How-to-Perform-Form-Calculation-Using-a-Widget
And to pass the result in the Form Calculation widget to the PayPal payment field that you will be adding in your form, please see this guide — How-to-pass-a-calculation-to-a-payment-field
Let us know if you need any further assistance.
lizgymAnswered on December 31, 2018 06:46 PM
Yes I watched the video and understand the steps but I would like the customers to purchase one time or the other time or both times so I'm confused how we do this in quantity as it isn't a quantity
Kiran JotForm SupportAnswered on January 01, 2019 02:15 AM
I see what you mean by setting up a product in a payment field. Since you have the sessions listed separately and displaying them conditionally, you may consider assigning calculation values to the multiple choice fields and calculate the total of the pricing using a form calculation widget. The calculated total can be then passed to the payment field to complete the payment.
Please give it a try and let us know if you need any further assistance. We will be happy to help.