I was following your instructions and the first test form after setting

I was following your instructions and the first test form after setting up the HIPAA did have a green lock at the bottom NOW the second form I set up does not.

AND it never took me through the process to encrypt all of the forms I already have in my acct.

I Need Help with this ASAP

I did check your account and it seems it is not HIPPA complaint. Please note that HIPAA is enabled at the account level.

You may like to take a look at the following guide on how to upgrade to HIPAA compliance:   https://www.jotform.com/help/500-How-to-upgrade-to-HIPAA-Compliance 

Do try to enable HIPAA compliance in your account and get back to us if you have any trouble. 

I DID TRY! AND I AM HAVING TROUBLE. PLEASE HELP
...

We are sorry for the inconvenience this may have caused.

May we know the issue when you try to upgrade your forms  to HIPAA compliance?

Can you try upgrading your account in a new web browser by following this link:https://www.jotform.com/hipaa/

Please give it a try and let us know if the issue still remains.

I already upgraded my account to the $99 a month plan.
I had the $39 a month plan for a month
I have not been able to get this HIPAA set up in a month.
Just do it!
...

THIS IS WHEN I UPGRADED TO THE $99 A MONTH WHICH IS SUPPOSED TO INCLUDE
HIPAA
Transaction details
Print
Recurring Sent
December 16, 2018 at 7:20:51 PM CST
Transaction ID: 43F66427TW6140223
Payment Status: COMPLETED
View Recurring Payment Details

Gross amount
-$99.00 USD
We have no postal address on file
Your Payment
Gross Amount
-$99.00 USD
PayPal Fee
$0.00 USD
Net Amount
-$99.00 USD
Recurring Payment ID
I-7U72H74JHEYT
Contact info
JotForm Inc.
The receiver of this payment is Verified
http://www.jotform.com/
support@jotform.com
____________________________________________________________________
*THIS BELOW WAS SUPPOSED TO BE CANCELLED AND REFUNDED WHEN i UPGRADED TO
$99 A MONTH ON DEC 16, 2018 AND NOW THEY HAVE BILLED ME AGAIN- NEED 2 X
$39.95= $79.90 REFUNDED*
Recurring Sent
December 29, 2018 at 7:56:04 AM CST
Transaction ID: 5B106240DK9399250
Payment Status: COMPLETED
View Recurring Payment Details

Gross amount
-$39.00 USD
We have no postal address on file
Your Payment
Gross Amount
-$39.00 USD
PayPal Fee
$0.00 USD
Net Amount
-$39.00 USD
Recurring Payment ID
I-NP73X0TGHYDV
Contact info
JotForm Inc.
The receiver of this payment is Verified
http://www.jotform.com/
support@jotform.com
-----------------------------------------------------------------------------------------------------------------
*THIS IS WHERE I UPGRADED AGAIN JUST TO TRY AND GET THE HIPAA TO WORK NEED
$99.00 REFUND FOR THIS ONE TOO.*
Transaction details
Print
Recurring Sent
December 29, 2018 at 4:42:27 PM CST
Transaction ID: 7RN869148P638132X
Payment Status: REFUNDED
View Recurring Payment Details

Gross amount
-$99.00 USD
Transaction ActivityDetailsGross amountFee amountNet amount
Dec 30, 2018
Refund from JotForm Inc. Details
$99.00 USD
$0.00 USD $99.00 USD
Your Payment
Gross Amount
-$99.00 USD
PayPal Fee
$0.00 USD
Net Amount
-$99.00 USD
You have refunded this payment in full
Recurring Payment ID
I-809WFGVETUU0
Reason
- Recurring
Contact info
JotForm Inc.
The receiver of this payment is Verified
http://www.jotform.com/
support@jotform.com
AND AFTER ALL OF THAT I STILL DON'T HAVE HIPAA COMPLIANT FORMS.
PLEASE FIX THIS!!!
...

There seems to be some confusion here. Please note that just upgrading your account to silver or Gold plan will not enable HIPPA compliance. You will have to enable it from your account "Data" page. Please check the screenshot below on how to enable HIPPA compliance in your account:

Hope this helps.

Do get back to us if you have any questions.