Square PAYMENTS_WRITE error: How can I correct this error?

  • simplytracietravels
    Answered on January 01, 2019 02:01 AM

    Hello, 


    My name is Tracie, I have created a form for my travel business. I want to allow payments though Square however when a client sends me the form, no payment is attached and they are not billed. When I follow the link myself I get a merchant error message. Please help me, I have deleted the payment section and tried to set it up again and still no luck getting payments.


    Thanks,

    Tracie Watts

    Jotform Thread 1686220 Screenshot
  • Victoria_K
    Answered on January 01, 2019 07:46 AM

    Hello Tracie, In general, the integration is set up correctly on your form. I can suggest to try re-connecting your Square account after clicking 'Disconnect':

    Square PAYMENTS WRITE error: How can I correct this error? Image 1 Screenshot 20

    Please let us know if you need more help.