My form is still disabled.

  • WMAgency
    Asked on January 2, 2019 at 12:09 AM

    I have cleared space but my forum is still disabled. Please fix immediately, thank you!

  • Ashwin JotForm Support
    Replied on January 2, 2019 at 5:33 AM

    I am sorry for the trouble caused to you. I did check your form and did not find any issue with that. I also checked your account as well and your usage is well within the allowed limits of free plan though you are reaching close to your upload space utilization. 

    Your form seems to work just fine. I would suggest you to please test you form by sending a test submission and get back to us if you have any trouble. 

    We will wait for your response.

  • WMAgency
    Replied on January 17, 2019 at 10:43 PM
    Forum is disabled again, please fix.
    ...
  • Ashwin JotForm Support
    Replied on January 18, 2019 at 12:10 AM

    I did check your account and form but did not find any issue with that. Your form is not disabled and seems to work as expected. Please check the screenshot below:

    1547788090disabledForm Screenshot 10

    I also checked your webpage where you have embedded your form and it seems to load just fine. 

    I would suggest you to please test your form again and get back to us if you have any trouble. You may also like to share a screenshot of the issue and we will take a look. The following  guide should help you how to upload image in forum post:  https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum