What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Edit Form shows a blank pane

    Asked by londonman on January 23, 2013 at 10:30 AM

    I created a Jotform for my website and it was working fine.  A  comment from another forum prompted me to send myself a test contact message using this form. An alert never arrived in my email.  I went into My Forms and I can see the form.  I can see the few  contacts - including the two test messages that I sent to myself.  If I go to Edit Form then I do not see my form...just an empty pane in the Form Builder.

     

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    JotForm Support

    Answered by Welvin on January 23, 2013 at 10:48 AM

    Hi,

    Apologize for the trouble. I am sure that you have been redirected to another Jotform domain, please consider checking if you have been properly connected to our websites. 

    Example:

    You are accessing your My Forms page to www.jotform.com domain, then after you hit edit button on your form, it redirects you to www.jotform.me so make sure that you have been login to www.jotform.me and go again to your My Forms page and click back the edit button.

     

    Thanks