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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why are registration forms NOT being forwarded to me?

    Asked by globalchild on January 23, 2013 at 11:22 AM
    Page URL:
    www.globalchild.com

  • Profile Image

    Answered by jeanettebmz on January 23, 2013 at 11:38 AM

    Your Registration form was not receiving emails because it was into our bounce list which I have removed

    This happens when you don't configure the email alerts properly

    On this particular case, the name of the sender was NOT mapped to any field into your form

     

    Please refer to this guide to prevent further issues